Information Collection and Use
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you.
Personally identifiable information may include, but is not limited to; your email address, name, phone number, postal address. The purpose for which we collect personal information is to provide you with the best service experience possible and for our internal business purposes that form part of normal business practices.
We use this information for the following purposes, among others; Scheduling new appointments, rescheduling, or contact during a service Raising invoices, and the sending of these invoices by electronic means We shall not spam you with unnecessary communication. Clic IT Solutions will not rent, sell or share your information to third parties that are not affiliated with us.
Compliance with Laws
We will disclose your Personal Information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service.
Complaints and Requests
You may request access to Personal Information about you that we have, and you may ask us to correct your Personal Information if you find that it is not accurate or complete. You may also make a complaint about our handling of your Personal Information. To protect your privacy and the privacy of others, we will need evidence of your identity before we can grant you access to information about you or change it.
We undertake to respond within 30 days. If the request or complaint will take longer to resolve, we will provide you with a date by which we expect to respond.
To help protect the privacy of data and Personal Information we collect and hold, we put in place the necessary electronic, physical, managerial policies and procedures. We update and test our security technology on an ongoing basis.
Our employees are trained about the importance of confidentiality and maintaining the security of your information. Access to your Personal Information is restricted to employees who need it to provide benefits or services to you.
Retention of Data
We will retain your data for as long as you have an account with us and will keep your data while your account is active and for a reasonable period afterwards to ensure we are able to properly deal with any enquiries. We will also retain data in order to comply with our legal obligations.
Effective Date: 11/09/2020